Category: techniques

Manage customer expectations the Agile way

Here’s a thought-provoking piece by John Peltier about ‘selling’ roadmap items to the business. John discusses ways to make sure that customers aren’t given unreliable promises about the delivery of features or smaller roadmap items. Among other techniques, he suggests

Posted in experts, techniques Tagged with: , ,

Product owners and web analytics: advice from Avinash Kaushik

Product owners working on web projects need to understand about web analytics for two interlinked reasons. First so that they can understand which parts of their site are most used, which are less used, which bring in most revenue, which

Posted in blogs, experts, techniques Tagged with: ,

You won’t believe this ONE simple secret to running effective retrospectives ;-)

This technique is so clear and revolutionary that I couldn’t resist the scammy post title. Dan Milstein, Director of Product Development at Wingu, recently gave a talk about running a 5Whys sessionĀ (slides at the end of this post). 5Whys is

Posted in techniques Tagged with: , ,

Product owners need to sort the backlog as well as prioritise it

Jim Coplien andĀ Brent Reid describe different but related reasons why the backlog needs to be ordered in order for a sprint to receive items to work on. The product owner will need to ensure that backlog items have priorities –

Posted in techniques Tagged with: , ,

Retrospectives

The best way to improve a process is to study best practice, then think about what you’re going to do, then do it, and then review without blame what went well and what needs improvement. In Agile, the review is

Posted in techniques Tagged with: , ,