The best way to improve a process is to study best practice, then think about what you’re going to do, then do it, and then review without blame what went well and what needs improvement.

In Agile, the review is formalised in a ‘retrospective’ meeting, and Olga Kouzina on the Edge of Chaos blog describes some great tools for reviewing your Agile project.

Ubaid is the founder of He is a consultant product owner and business analyst working in Oxford and London.

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